Do you bring water and electricity?+
We prefer access to an outdoor spigot and a standard outlet. If you don't have one, let us know when you book and we'll confirm whether we can still complete the service.
Can you detail at my workplace?+
Sometimes — it depends on your workplace's rules and whether there's safe parking with enough clearance. Ask before you book so we can confirm.
How long does a detail take?+
Maintenance details run about an hour, interior or exterior details take roughly 2 hours, and a complete detail typically runs 3–4 hours. Ceramic coatings usually take a full day.
What happens if the weather is bad?+
For heavy rain, high winds, or freezing conditions we'll reschedule the exterior portion at no charge. Interior work can usually continue under cover.
Is pet hair included?+
Light pet hair is included in an interior detail. Heavy or embedded pet hair is quoted as an add-on — text a couple of photos and we'll give you an estimate.
Can you remove every stain?+
We do everything we can with steam, extraction, and enzyme treatments. Most stains improve significantly, but we can't promise 100% removal on set-in damage.
Can you remove every odor?+
We can dramatically reduce most odors, but we can't guarantee complete removal on every case.
Do I need to remove personal belongings?+
Yes — please clear valuables and large personal items before we arrive so we can focus on the deep clean.
How long do seats and carpets stay damp?+
Dry to the touch within a few hours, fully dry within 12–24 hours depending on airflow and temperature.
Is ceramic coating scratch-proof?+
No. Ceramic adds a hard, hydrophobic layer that helps with gloss and easier washes — but it does not stop rock chips or careless washing.
Does exterior detailing remove scratches?+
No. A wash and sealant improve gloss and protection but do not correct scratches. That's paint enhancement or full correction — quoted separately.
Is the starting price the final price?+
It's a starting point. Final pricing depends on vehicle size and condition — we'll confirm the exact price by call or text before we start.
How do vehicle-size charges work?+
Coupes and sedans are base. Small SUVs / crossovers add ~$20. Large SUVs / trucks add ~$60. Minivans / three-row SUVs add ~$80.
Is my appointment confirmed immediately?+
No — submitting the form is an appointment request. We contact you by call or text to confirm availability and final pricing.
What areas do you serve?+
Sterling Heights is our primary service area, plus surrounding Macomb County and Metro Detroit communities. Don't see your town? Call or text (248) 765-8516.